Versions Compared

Version Old Version 13 New Version 14
Changes made by

Maria Hald

Maria Hald

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Step

Description

Details

1

SAP TM Integration Framework
Global activation settings

Panel
panelIconIdatlassian-light_bulb_on
panelIcon:light_bulb_on:
panelIconText:light_bulb_on:
bgColor#EAE6FF

SAP TM Integration Framework | Global activation settings

2

SAP TM Integration Framework
ITSM systems configuration

Panel
panelIconIdatlassian-light_bulb_on
panelIcon:light_bulb_on:
panelIconText:light_bulb_on:
bgColor#EAE6FF

SAP TM Integration Framework | ITSM systems configurations

Copy existing templates for Jira Cloud or Jira Server/Datacenter for the initial configuration.

Steps to configure TM Integration Framework

  1. ITSM System
    - Create new entry using templates
    - Maintain server path, RFC destination created in the installation part step 2.3)

  2. Work item + Fields
    - Change the attribute in the GET item if the default is not used

  3. Automation (optional)
    - Create items with webhooks

    1. Development System
      - Add development systems to be connected in the integration
      - Maintain POC users in the test phase for each development system

  4. Optional settings (optional)

3

SAP TM Integration Framework
TM Workflow step configuration

...